The brief type: if you are looking for an original gemstone or special wedding present, Leibish & Co. features a strong stock of top-quality, colourful, and conflict-free diamonds and gemstones. The family-run company might functioning online since 1998 with a personal touch that has attained perform business from around the world. Leibish & Co. makes it simple buying free stones or even to make use of their no-cost “Design your” device to carry the ideal little bit of precious jewelry to life. With many years of expertise and solid craftsmanship under its gear, Leibish & Co. is found on the brink of increasing its stock to watches alongside add-ons.
When Leibish Polnauer founded his first internet based diamond company in 1998, it took nearly an entire time to upload just one picture and information to their website â but he had been a visionary whom watched potential inside the fledgling world of e-commerce. “as he views the possibility in a thought, he will probably do everything within his power to advance along with it,” mentioned Benji Margolese, Director of information promotion for Leibish & Co.
Leibish produced an effective, family-run process with his wife and children serving in authority jobs. Obtained expanded a successful internet business with offices positioned globally. Leibish & Co. is actually a leader in special coloured expensive diamonds and gems being difficult to find in other places. Its diamonds will also be conflict-free, that’s an important factor for a lot of consumers.
“People arrive at united states since they seek out anything a tiny bit different, something a bit more unique than what everyone provides,” Benji mentioned.
While Leibish & Co. offers high-quality standard expensive diamonds, the organization specializes in colourful, distinctive precious jewelry. Whenever requested exactly why the business has actually these types of increased buyer return price, Benji rapidly pinpoints the reason.
“It really is a mix of exceptional products, great solution, and jewellery designed into highest amounts of excellence,” he mentioned. “The precious jewelry we make just isn’t your daily, mass-produced type of item. Each piece is actually tailor-made to completely suit the diamond or gemstone chosen by the customer.”
Children Affair With private Service
Leibish & Co. is actually a true household company, with Leibish’s family members playing essential functions inside the organization.
Leibish serves as creator and President for the organization, while their spouse, Rosi, may be the company’ Events Manager. Their particular eldest daughter, Chavi, serves as top honors Jewelry Designer â which is a huge duty since custom jewelry comprises significantly more than 50per cent in the businesses company, Benji stated.
Leibish’s oldest child, Yossi, will be the President of Leibish & Co. Another boy, Shmulik, who’s a graduate from the Gemological Institute of America, is the main Diamond Buyer when it comes down to organization. “Shmulik is, really, among a lot of gifted tone diamond experts in the,” Benji said.
Leibish’s daughter Itzik will be the company’s COO and works their nyc office on Fifth Avenue. Yoni, that is the youngest of Leibish’s five children, may be the businesses CFO.
“as among the longtime people in the team, i could tell you that, even though there isn’t any relation, they start thinking about me personally, and others, element of their loved ones,” Benji mentioned. “each of us bring our own knowledge into the company, but work together to constantly develop the organization.”
Clients are also addressed like family members at Leibish & Co., where the company invests fuel into private solution and product sales. “have you ever managed one specific representative, including, that is the exact same person you can expect to usually manage, no matter what you happen to be contacting or writing within,” Benji mentioned. “do not believe in passing clients to various divisions if they have a concern or particular concern they want to deal with.”
Consumers result from all around the World
Leibish features a few different types of customers: you will find customers, who primarily shop through site, retailers, and people for the trade business, whom usually go to the businesses main workplaces in New York, Israel, and Hong-Kong.
Most Leibish & Co.’s customers are from the United States. Their then preferred market is actually Canada, followed by great britain, Australian Continent, Hong Kong, in addition to rest of European countries.
Customers at every phase of life shop at Leibish & Co., though most are within years of 35 and 54, Benji stated. Furthermore, the company garners more or less 300,000 web site visits each month â and keeps most of its consumers returning.
“with more than a 70percent return consumer rating, we stay being among the most well-known organizations within market,” the guy said.
Colourful Diamonds & Gemstones With a “Design your” Option
Leibish & Co. holds top-quality jewellery, but in addition maintains inventory versatility, specifically for online clients, Benji stated. The organization offers numerous loose diamonds and important gems, but their key products are customized precious jewelry designs.
“We keep a big number of multicolor diamond and gem stone precious jewelry, with a few with the rarest colors previously viewed,” he said. “we’re recognized best by our very own bread-and-butter services and products â yellow diamond and red diamond wedding bands. However, we offer diamond jewelry of virtually every tone, and important gemstones â including sapphires, emeralds, and rubies. We sell jewellery constructed with colorless expensive diamonds, also, but all of our expertise is within the realm of color.”
For consumers who have one thing at heart and want help making it an actuality, Leibish & Co. supplies a “Design your very own” jewellery tool, which Benji said is actually its best product.
“Naturally, when searching for a particular piece, men and women often want certain rocks and placing types they have currently dropped in love with,” he mentioned. The “Design yours” device enables consumers to create a piece by using the rock, setting, and metal regarding option.
“permits these to deliver their particular hopes and dreams to life â with the help of our knowledge in workmanship,” Benji told united states.
Accessories & brand-new on line Tools available for Leibish & Co.
whilst seems toward the long term, Leibish & Co. is actually slowly shifting toward higher-ticket items and more product variety. The business feels comfortable branching out to new product lines considering the commitment and love it pertains to most appropriate its present designs.
“we now have mentioned launching different add-ons â including luxury watches, handbags, and also pens,” Benji stated. “But we decided to hold back until we initially perfected our very own primary distinct item, which will be diamond jewelry.”
Leibish & Co. can also be researching ways to continue refining the well-known internet site, also. A good way it intentions to boost its on the web knowledge is through exposing enhanced truth attributes, that may offer digital consumers a lot more of an in-store knowledge.
As a business featuring its sources in colourful expensive diamonds and ecommerce, Leibish & Co. continues to innovate in a conventional business which views change because the exemption, perhaps not the rule.